My kobo collect v2024.1.3 is failing to download forms

[Blessing]

It displays no forms downloaded
Please. This is an urgent matter. My kobo app is not downloading forms. We have been using the 2023 version, now we have the 2024.1.3 which failing to download forms. Please help

[Bulbulrds]

Hi @Blessing,
Are you deployed your Form?

[Kal_Lam]

Welcome to the community, @Blessing! This support article should help you configure your app to get blank forms:

Recently Updated Support Article: Collecting Data with KoBoCollect on Android

Hi All, With the recent release of the KoBoCollect android app, we have now updated our support article and tried to make it more comprehensive by splitting the article into two different articles: Data Collection on KoBoCollect App (Older Version) Data Collection on KoBoCollect App (Latest Version)