Need a Help. I see 'loading error' and 'Unexpected token < in JSON at position 0'

mohammedrezeq · June 21, 2021, 6:42am

Dear Sir/Madam

I have built two questionnaires to be used but once I deployed and wanted to open the link, this message has reached me for the two questionnaires.

Loading Error

Error occured during the loading of this form. It is recommended not to use this form for data entry until this is resolved.

Please contact support@kobotoolbox.org with the link to this page and the error message below:

Unexpected token < in JSON at position 0

These are the two links

Best Regards,

Kal_Lam · June 21, 2021, 6:48am

@mohammedrezeq, when trying to load your survey project link that you shared I could without any issue. FYI:

First form:

Second form:

I tried this with Chrome on Windows 10. Try using a modern browser and you should not see the loading error message at your end too.

mohammedrezeq · June 21, 2021, 6:50am

I am using the same chrome. it opened now just as you. don’t know where was the problem.
Anyway. Thank you dear. Much appreciated.