Nginx stops responding

Hi, We have a kobo installation in which we have to continuously restart Nginx for kobo toolbox to work. if we don’t webforms will open we can create forms neither deploy new changes nor anyone can log in from Kobo collect and no data gets downloaded no forms get pushed to the server. We keep getting request time out. Is there a fix for it?

Did you check the nginx logs?

1 Like

When i run python3 run.py --logs i got below errors

Worker XXX sadly passed away. It will be reincarnated and enketo_express_1 | 07:00:00 0|enketo
2)
Error: Redis connection to redis-main.newglobe.private:6379 failed - connect
3)
Unknown Error occurred during attempt to update cache Error

Above error in detail

enketo_express_1 | 07:00:00 0|enketo | at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1144:16) {
enketo_express_1 | 07:00:00 0|enketo | errno: ‘ECONNREFUSED’,
enketo_express_1 | 07:00:00 0|enketo | code: ‘ECONNREFUSED’,
enketo_express_1 | 07:00:00 0|enketo | syscall: ‘connect’,
enketo_express_1 | 07:00:00 0|enketo | address: ‘10.3.0.52’,
enketo_express_1 | 07:00:00 0|enketo | port: 6379
enketo_express_1 | 07:00:00 0|enketo | }
enketo_express_1 | 07:00:00 0|enketo | Worker 1007 sadly passed away. It will be reincarnated.
enketo_express_1 | 07:00:00 0|enketo | Worker 78 ready for duty at port 8005! (environment: production)
enketo_express_1 | 07:00:00 0|enketo | Worker 75 ready for duty at port 8005! (environment: production)
enketo_express_1 | 07:00:00 0|enketo | Error: Redis connection to redis-main. xyz.private:6379 failed - connect ECONNREFUSED

(/srv/src/enketo_express/node_modules/request/request.js:1076:12)
enketo_express_1 | 08:26:05 0|enketo | at Object.onceWrapper (events.js:420:28)
enketo_express_1 | 08:26:05 0|enketo | at IncomingMessage.emit (events.js:326:22)
enketo_express_1 | 08:26:05 0|enketo | at endReadableNT (_stream_readable.js:1241:12)
enketo_express_1 | 08:26:05 0|enketo | at processTicksAndRejections (internal/process/task_queues.js:84:21) {
enketo_express_1 | 08:26:05 0|enketo | status: 504
enketo_express_1 | 08:26:05 0|enketo | }
enketo_express_1 | 08:46:03 0|enketo | Unknown Error occurred during attempt to update cache Error: Request to