We are currently unable to record/edit new/previous inspections on the Kobo app.
Please see the image attached for the error encountered.
The website is requesting for me to upgrade to a paid package deal. would this be the reason forms on the mobile application are not accessible? There Login username for you reference to the account in question is “smec_sa_durban”
Welcome to the community, @smec_sa_durban! Could you kindly share with us a screenshot of your app’s Settings>Server so that we understand if you have correctly configured your app?
Hi,
Find attached a snip of the server settings. I trust this will suffice. Let me know if you require any additional information.
Regards,
@smec_sa_durban, I see the wrong configuration for the app. Could you kindly configure it as advised in this support article?
