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[Kal_Lam]

Hi @esy_cari2020

Kindly please be informed that we have a recent release of the KoBoToolbox, which should fix this issue permanently. For details, please feel free to go through the release notes:

Release Notes - version 2.021.09

Hello, we’re happy to announce that a new version with some major features (and many smaller fixes!) was recently deployed: On https://kf.kobotoolbox.org/ at 04:15 UTC on 2 March 2021 On https://kobo.humanitarianresponse.info/ at 22:00 UTC on 2 March 2021 Highlights A bulk-editing feature to facilitate data cleaning across many submissions A new and improved way to create, share, and discover form content in the library through Public Collections A method for project managers to quickly dupl…