No option to delete archived form

User Support Data Management
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1

Hello all,

I am trying to delete a form that is currently archived with 200+ submissions, however, when I click on the … there is no option to delete this form. However, when I look at other forms archived within this same account, the option to delete is possible.

Kind regards,

Poppy

2

@poppy, would you mind sharing with me the following through a private message:

  • Username
  • Project name
  • Server
3

Hello, thanks for your quick reply. I have just replied to the email message.

4

Hello, thanks for you you’re quick reply. Is this the correct email to send the username and password to? Also, what is the server?

Best,

Poppy

ShelterBox

5

@poppy, you could send a private message as outlined in the post discussed previously:

6

Hello,

I don’t think I can see a reply option in a red box.

7

Would you mind trying it from the community forum?

8

Yes, I have just sent you a message.

1 Like
10

@poppy, it’s a shared project (hence you are not able to see the Delete option). As a solution, you will have to request the user (who shared you these projects) to un-share it from the sharing.

11

Thanks, this is good to know. I will get in touch with this person. Thank you for you help.

1 Like