No option to delete archived form

[poppy]

Hello all,

I am trying to delete a form that is currently archived with 200+ submissions, however, when I click on the … there is no option to delete this form. However, when I look at other forms archived within this same account, the option to delete is possible.

Kind regards,

Poppy

[Kal_Lam]

@poppy, would you mind sharing with me the following through a private message:

• Username
• Project name
• Server

[poppy]

Hello, thanks for your quick reply. I have just replied to the email message.

[poppy]

Hello, thanks for you you’re quick reply. Is this the correct email to send the username and password to? Also, what is the server?

Best,

Poppy

ShelterBox

[Kal_Lam]

@poppy, you could send a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[poppy]

Hello,

I don’t think I can see a reply option in a red box.

[Kal_Lam]

Would you mind trying it from the community forum?

[poppy]

Yes, I have just sent you a message.

[Kal_Lam]

@poppy, it’s a shared project (hence you are not able to see the Delete option). As a solution, you will have to request the user (who shared you these projects) to un-share it from the sharing.

[poppy]

Thanks, this is good to know. I will get in touch with this person. Thank you for you help.