Not able to submit through bulk submission from system to the server

Hello everyone, I’m trying to make a bulk submission to the server through my PC but i’m unable to do so. this is the error message i’m getting

Hi @Matolab,

Could you also list out the steps you followed to make a bulk submission. This would flag the community and the KoBoToolbox team to have a look at the point where you had problem with.

Would also like to share with you the support article on how to make a bulk submission if in-case you have not gone through.

Article: Manually uploading submissions


Thanks. I have read article and i followed the steps there in

  1. I copied the instances pot of the phone

  2. I converted the instances folder to zip file

  3. I went to and upload it

But I’m getting the error message. what c

Hi @Matolab,

Would you mind following the steps outlined below:

Note: The link is applicable if you wish to upload the bulk submission to the HHI server. Replace the your_username to your account user name. Also use the appropriate link i.e. if you wish to upload the bulk submissions to the OCHA server.

I just tried out and it worked fine for me.


I Just tried your method now @
al_Lam but I’m still getting the same error
this is are the instances I’m trying to submit

joseli is the username
please help because I’m frustrated right now

Hello, I’m trying it and I’m receiving this

Not Found

The requested resource was not found on this server.

could you please help me?