I would like to continue using ODK collect. But I can’t configure the Kobotoolbox server url in ODk Collect correctly.
General settings, Server:
Custom server paths:
When I want to download a blank form, I get the following error message: “Form list download failed”.
Can you help me?
Can you try logging in to a clear browser with the same username and password and see if the password is right. If this does not work for you, please send us your username in private.
FYI, there are 2 servers hosted by KoBoToolbox for public. One is the
HHI server. For this you will need to use the following URL
https://kc.kobotoolbox.org/your_username while the other is the
OCHA server. For this, you will need to use the following URL
my_username as you have indicated or
your_username as i have indicated is the username registered while creating your KoBoToolbox user account.
Hope this works for you!
Dear Ka_Lam and stephanealoo,
thank you for your fast answers
I followed the instruction as described in the kobotoolbox documentation and your answers.
Finally, I found the problem. It come from the wrong Custom server paths in the ODK Collect Server Settings section. They must be the same in comparison with KoboToolbox App :
Form list path : /formList
Submission path : /submission
Thank you very much