Our Survey Isn't Showing Up on the KOBO App

[farmstew]

Hello,

One of our surveys isn’t showing up on KOBO. The FIES survey. Can you assist us with this, please?

[Kal_Lam]

So you mean this survey project Food Insecurity Experience Scale (FIES) Survey does not display in enumerators Collect android app when trying to get blank forms? Is this the issue you/your team are facing?

If this is the issue, please be informed that it’s the app configuration issue. The project was shared by the admin to an enumerator’s account. To configure the project correctly you will need to follow the instructions outlined in this support article:

Recently Updated Support Article: Collecting Data with KoBoCollect on Android

Hi All, With the recent release of the KoBoCollect android app, we have now updated our support article and tried to make it more comprehensive by splitting the article into two different articles: Data Collection on KoBoCollect App (Older Version) Data Collection on KoBoCollect App (Latest Version)

[farmstew]

Hello!

I reinstalled the app to have the latest version, and our FIES survey still isn’t showing up.

[Kal_Lam]

@farmstew, let us discuss your issue in only one post:

App Not Showing What's on Database

@farmstew, in this case, could you try removing the permissions and then again assigning them again? Sometimes this process should also solve your issue.

At the moment, it seems you are having the same issue in 2 different posts!