Hi Kal, My KoBo username is xxxxxxx. The project name is “Skin NTD Ghana-Health staff”. When the problem appeared and I wrote you first I was connected to an unknown server (I was in a hotel in Ghana). Now, since last 3 days, I am connected from a secure server at home with the following information (but still the problem persists):
Do not hesitate to ask me should you need any further information
Thanks for your message. As I mentioned in my previous emails, I can login to my user account without any problem. I can also enter into the project I have mentioned in my previous email. However, when I try to access to the section “Data/Report” to see the results of the questionnaire, the system gets blocked (i.e. the screen gets blank and nothing else happens). This is the link to that report which makes the system getting blocked. You could try to access to it in order to see by yourself the technical problem
As I also mentioned in my previous emails, that problem started to happen only after I tried to group the results of the questionnaire by one of the questions. Before doing that, the system was working properly and I could see the report of the project.
Sure, the variable was question number 3 “In what district do you work?”. I was trying to see if there were any differences in the responses depending on what district the participants were coming from.