Hi, I usually use Edit mode to save out forms as PDFs from KOBO, however the pictures are now not loading (even though the pictures can be seen on the View screen).
This seems to be a new issue, and I have tried accessing the forms on a different browser and still have the same issue. How can I solve this?
Thanks, Hannah
Hi Hannah
Just check your browser or internet settings and see if they block automatic loading of photos. One quick way is to check whether the this works the same way on another computer.
Stephane
Hi is there any update on this issue? Alternatively, is there another way (other than opening in āEditā mode and printing to PDF) to download the forms as .PDFs from KOBO online with pictures included? Best wishes, Hannah
Hi @stephanealoo I was able to see photos on Edit mode until around 3 weeks ago (as I was saving the forms as PDFs with a full set of pictures), so this seems to be a recent issue.
The red bar on the page when I click on āEdit modeā does not load the full way, could this be part of the issue? (This is not an internet problem on my side, nor a browser problem as far as Iām aware of).
Hello,
we ave submissions with several photos and still can see them in (submission) view and edit mode. Working on OCHA server (with KoBoCollect), as project owner.
But we had problems when downloading with Briefcase, see another topic.
Might all this be related to a non-owner acess?
Kind regards