Pictures URLs don't appear in the XLS

Hi Everyone,

i’m having problem with the export of my data. As you can undestand in the Topic title, i’m trying to download the data in XLS Format and displaying the URLs of the media in this XLS. (See image below)

The problem is that I only have the name of the media and not the URLs next to it. (See image below)

Can you help me please?
Thank you


Welcome back to the community, @fpageot! Would you mind clearing all the download settings and try it again to see if that should solve the issue for you? Feel free to reach us back if the issue still persists.

Hi thank you for your answers, I can have access to the URLs.
Does it mean that will never be possible to have my own settings and have access to the URLs?
I’m just asking for some details about why it did not work.

Thank you @Kal_Lam

Yes, if you face this sort of an issue it’s good you reset the settings.

I still have this problem if I try to use “select questions to be exported”. Maybe this is related to this.

@fpageot, could you share with me the following through a private message so that we could have a closer look at it?

  • Username
  • Project name
  • Server

Sorry for the late response :

Thank you

Hi @fpageot, thank you for this. I am currently looking into the issue :+1:


Hi @fpageot, please follow the issue here:

To work around this in the meantime, please export your data without filtering fields if you want the URLs included.


Thank you @Josh