Print submission in View mode (Table) - Layout error, Content/data lost

User Support Bug Reporting
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1

Description

When printing a submitted form in View mode (table, eye icon) pdf layout near page breaks has errors and part of data and texts get lost.

Steps to Reproduce

  1. Create a form with multiple pages and some longer question labels and select_multiple

  2. Deploy the form and enter and submit some cases (e.g. online)

  3. Open Data > Table > View (eye) for one submission

  4. Print (to pdf) from inside View mode

  5. Use Edit Mode and print from there to see the correct content

Expected behavior

Nothing should get lost in print out.

Actual behavior

Page break 1 / 2

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image1494×423 26.5 KB

Related Form part is (… here for anonymization)

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image880×664 28 KB

Or last page (metadata are cut off)

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image906×635 15 KB

Additional details

OCHA Server, current KoboToolbox version 30/01/2021.

The layout/print is ok for this example when printing from Edit mode.

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Capture1431×785 70.3 KB

In the past there were similar problems with printing empty forms with long choice lists, see Print cut-off for long choices list - #3 by wroos

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image1286×452 16.9 KB

2

@wroos, could you kindly provide us the following information (through a private message) so that we could have a closer look at it:

  • Username
  • Project name
  • Server (seems to be the OCHA server)
  • _id
3

Hello,
I am sorry. Based on EU and company data protection, we cannot.
Kind regards

1 Like
4

Or maybe you could also create a dummy submission that looks somewhat similar to what you have reported. That too could be helpful for our reference.