Problem downloading the form in my kobocollect app

[carto]

Je n’arrive pas à télécharger le formulaire vierge de mon projet sur KobocollectNew Message as shown in the image below. [Image 3] Option 2

[Kal_Lam]

@carto, this post discussed previously should help you solve your issue:

Configuring KoBoCollect android app

Maybe this post discussed previously should help you solve your issue: Also please refer to our support article Collecting Data with KoBoCollect on Android as a backup for better understanding.