Problem with form download

[laminedieng2501]

Bonjour. J’utilise KoboToolbox et après avoir créer un projet , et déployer le formulaire de ce projet. Je ne parvient plus à télécharger avec KoboCollect le nouveaux formulaires que je crée. il m’affiche toujours pas de formulaire alors le formulaire a été déployer

[Kal_Lam]

Welcome to the community, @laminedieng2501! This post discussed previously should help you solve your issue:

Failure to correctly configure KoboCollect

Welcome to the community, @melakukobo! You should be able to make configurations to your app as outlined in this support article (shared previously): However, the first thing you should be cautious about is knowing the server on which you have created your account, as there are two public servers for KoboToolbox users. If you create an account under the Global Server and then try to configure your app with the EU Server settings, the configuration does not work. Similarly, if you create an ac…

[laminedieng2501]

Jai crée un compte sur global mais mon problème c’est pas liée a la configuration mais au téléchargement de formulaire après configuration du server.
il arrive que quand je clique sur téléchargement de formulaire, il me dit rien a affiche

[Kal_Lam]

@laminedieng2501, could you kindly share with us a screenshot of your app’s Setting>Server? Maybe we should be able to understand your issue pictorially with the screenshot.