Question is mandatory but data has not found

User Support Data Management
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1

Dear KoboToolBox Support Team,

I am using KoboToolbox from 2021 successfully and highly appreciated about it and the support team.

Recently, I have developed a questionnaire named as “PCC for DR-TB Tool” which is related with Health sector as I am working in.

There are two mandatory question (picture: problem_01_01 and problem_02_01), where I cannot get data in my data section (problem_01_03 and problme_02_03).

Can you pls solve this problem and help me in this regard.

Thanks in advance for your co-operation.

PCC_for_DR_TB_Tool
PCC_for_DR_TB_Tool892×816 25 KB

problem_01_01
problem_01_011584×405 35.2 KB

Problem_01_02
Problem_01_02747×489 22.5 KB

Problem_01_03
Problem_01_031509×753 61 KB

problem_02_01
problem_02_011599×554 50.7 KB

problem_02_02
problem_02_02746×426 30.9 KB

problem_02_03
problem_02_031495×763 63.3 KB

3

@asif_rahman_joy, did you add these questions lately and then redeploy your project?

4

Dear @Kal_Lam ,

I am not sure about it. It may happen.
I had developed fully and deployed the form at first but then I had edited “Label” with our language “Bengali”. Meanwhile, field workers started fill up the form.

What is the probable cause for this type problem? What can we do now?
Pls. advice.

Thanks

Asif

5

@asif_rahman_joy, I assume this is what is causing the issue. Could you try the same steps on a dummy project to see if you are able to replicate the issue? If yes, then we could create a GitHub issue for the same.