I have another question because another issue occured while trying to start processing the data that was on the platform. After extracting some datas in excel, I realised that some questions have not been answered too. But the problem is that they are very important questions for our monitoring. I first thought it was because there was a problem in the “conditioning” of the questions, but after checking with the online form, everything seemed normal. The questions are well conditionned, so if you answer “Yes” to one, you should have the question N°… following. But this is not the case on the form in the Kobo App. Another question appears instead. Have anyone already had this problem before ?
I can also send access to the form if necessary.