Ratings questions not showing in data dowload

[FarmersVoiceRadio]

Hi there. Hoping you can help me, please.

I have 188 responses collected to a survey of 200+ questions. 6 of these questions are ranking type questions. The responses to these questions show up in both the table and the reports tabs in the KoBo app, but when I download the data to Excel these questions are simply missing. Furthermore the questions are not listed when I go into ‘advanced options’ for the data download.

Looking back at the first data exports I did when the survey was being administered in the field, I can see that the questions and responses appeared then - but for some reason they are not appearing now. I would be grateful for any suggestions of how I can resolve this. Thank you.

[FarmersVoiceRadio]

Here the table is showing responses to the rating question about assets

[FarmersVoiceRadio]

Here the reports function is showing responses to the assets question as well

[FarmersVoiceRadio]

But the question about assets does not appear on this list in the advanced options for data download. I can’t work it out!

[wroos]

Did you change the form and something around the missing variable, e.g. name, type, grouping?
Did you try export all versions?

[FarmersVoiceRadio]

I didn’t make any changes to the form. The only thing I’ve done is to clean some of the response data (but not to those particular 6 questions). The exports include data from all versions. I’m completely baffled!

[wroos]

Could you try the export/download with all items (default) instead of manual select as in your screenshot.

[FarmersVoiceRadio]

I deleted the unsaved export settings and the data from all the missing questions has now appeared. Thank you!

[Kal_Lam]

@FarmersVoiceRadio,