help please with such an issue. I have “Table display options - Labels”. but when I switch to Reports I see XML values instead of labels. didn’t have such a problem before. how can I fix it?
Welcome to the community, @vladyslavaaaa! Could you kindly share with us a screenshot of your issue so that we could understand your issue pictorally?
the thing is I want to see labels in my reports, not XML values. before now I had labels and it was ok. also I have another project and the report there is with labels.
so I can’t understand what is wrong with it and how can I fix it
@Kal_Lam could you please help with it?
@Kal_Lam If there are any additional details or information you need from me to better understand the problem, please let me know, and I’ll be happy to provide it.
I understand that you may be experiencing a high volume of inquiries, but I would greatly appreciate any assistance you can provide in resolving this issue.
I’m still experiencing this problem and this is impacting my ability to effectively review and analyze the data.
Hi @vladyslavaaaa,
Are all of your labels in cyrillic alphabet?
Hi @hakan_cetinkaya,
yes
@vladyslavaaaa are this project’s labels also in cyrillic?
@hakan_cetinkaya yes, in both projects the labels are in cyrillic
Hmm, so the problem doesn’t seem about cryllic alphapet. Let’s try another approach.
Are all the questions select_multiple
both in the form which shows labels and xml_values?
the thing is that everything in my projects is in Cyrillic. questions, labels, except xml_values of course.
the Reports section shows questions in Cyrillic, answers to “text” questions are shown also in Cyrillic. and ONLY the “value” in “Value Frequency Percentage” section shows xml_values
@vladyslavaaaa, I made some tests on my end.
It seems like, if the question is a select_multiple
type question, it shows XML_values
and not the labels.
EDIT: if the form has at least 2 languages and/or has label::(language)
I also couldn’t find a way to change the report view to XML_values
or labels
Best workaround for now seems like to download the data and create your report in a different program.
Please, allow me to share
The solution may be in the following link:
@mohammedTaleb7 That’s an interesting behaviour, @vladyslavaaaa can you tell if its working for you?
@hakan_cetinkaya, @mohammedTaleb7
it’s incredibly strange, BUT! I made changes as @mohammedTaleb7 recommended. And now I have some answers shown in “labels” some in “XML values”
but still it’s better than nothing)) maybe I need to make some more changes and try again
@vladyslavaaaa, Did you make edits to form after you deployed and re-deploy again? Especially changes in the xml_values and headers of this question.
I think I made too many changes
I mentioned the thing that I changed the “XML values” a couple of times before @mohammedTaleb7 appeared, but the report is shown with the values I had before. It looks like @mohammedTaleb7 recommendation worked only for the values that I didn’t change
Do you know if I can create a new project with this form and transfer the data there somehow?
SO! I have found the form without the changes I made today, then followed @mohammedTaleb7 recommendation and the problem is solved!
thank you @mohammedTaleb7 and @hakan_cetinkaya for your time and efforts!
hugely appreciate your help!