Scheduled maintenance for humanitarian server on 15 August 2023

Hello everyone,

On Tuesday, 15 August, 2023 at 13:30 UTC, we will upgrade the infrastructure for the humanitarian KoboToolbox service at There may be an outage for up to one hour while we complete this work. Click here to view this maintenance window in your local time zone.

Please note that while new submissions cannot be accepted during an outage, any submissions attempted will remain safely stored on your data-collection devices and can be uploaded at a later time.

We apologize for any inconvenience or disruption this may cause.

Thanks for your patience, and thanks for using KoboToolbox.

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Hi, Monday is the 7th of August, and Tuesday the 8th. Is the planned outage on 7th or 8th of August?

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Welcome to the community, @burnbi! Could you kindly recheck the date and time with the UTC zone?

Apologies. The 7th of August is the correct date. I’ve edited my post.

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Thank you for flagging this @burnbi! Much appreciated! :clap: :heart: :partying_face:

Great, thank you as well!


This upgrade has been cancelled. A new date will be announced once it has been set.

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This maintenance has now been rescheduled; the new time is as follows:

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This work is complete. Thanks as always for your patience.

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