Following our conversation, as @stephenoduor mentions I ping you on the detailed topic about our problem. @Kal_Lam ; @stephenoduor; @ks_1
Here is the screenshot of the display message we are facing while connecting to Kobotoolbox, Enketo while the problem occurs.

This problem can compromise the use of Kobo for the realisation of our project :’(
Thanks in advance for your help !
