Server error 500 - downloading xls or redeploying form (one project only)

Hi Kobo team,

I need to download the .xls from one of the projects I have up and running, but every time I try to I am confronted with the dreaded ‘Server error (500)’.
The same thing happens when I try to redeploy this project.

Other projects do not generate this error for xls download or for redeployment.

What could be going wrong?

Did you check the form with the online validator?
Can you try to clone the form/project and then deploy any download it?
Which server do you use?

1 Like

@ikroupin1, could you also let us know the server you are using? Maybe it would help us troubleshoot your issue.