Description
When attempting to implement the survey in Kobottolbox, it generates a server error (500). After several attempts, the survey is implemented successfully. However, there is concern that this error may occur while surveys are loading. Two different networks and ISPs have been tested, and the issue persists.
Steps to Reproduce:
- Log in to Kobottolbox.
- Navigate to the survey implementation section.
- Select the desired survey for implementation.
- When attempting to implement the survey, a server error (500) is encountered.
- After several attempts, the survey is successfully implemented.
Expected Behavior:
The survey should be implemented without encountering server errors (500) consistently.
Current Behavior:
A server error (500) is encountered when attempting to implement the survey, although after several attempts, the survey is successfully implemented.
Testing Environment:
- Tested with two different networks.
- Tested with two different Internet Service Providers (ISPs).
Additional Observations:
- The issue appears to be intermittent but persistent across different network environments.
- Inconsistencies in survey implementation raise concerns about system reliability.
Actions Taken:
- Multiple implementation attempts have been made.
- Networks and ISPs have been changed to rule out connectivity issues.
Would you kindly assist? Your attention and support in addressing this issue promptly would be greatly appreciated.
