SMTP Configuration using Sendgrid

[ivan]

Hi All

I have attempted to setup Kobo Toolbox, but keep on getting an internal server error when attempting to register a user. After doing some good ol fashioned googling, I discovered that this error message means that the SMTP was not setup correctly.

I then attempted to configuring SMTP using Sendgrid using this tutorial: How to Send an SMTP Email - Twilio. However I am still getting this error message with no log entries whatsoever.

Has someone tried this in the past? Is this a viable approach?

Thanks in advance

[Kal_Lam]

Welcome to the community, @ivan! This post discussed previously should help you solve your issue:

Unable to send email through SMTP for user activation in docker

I was able to fix the error: 1: Bought private email from Namecheap 2: My Domain name Nameservers were pointing to Digital Ocean 3: I set the MX, CNAME, TXT and SRV from namecheap private email to Digital Ocean since I linked my domain to the droplet. 4: On Kobotoolbox account I made sure super admin email is the email I had purchased. SMTP set-up onfigurations: EMAIL_HOST=mail.privateemail.com EMAIL_PORT=587 EMAIL_HOST_USER=youremailaddress EMAIL_HOST_PASSWORD=youremailpassword EMAIL_USE_…

[ivan]

Hi

This has not been fixed. But thanks for sharing the article