Some enumerators can’t get the location and some have accuracy problems

[svrs.bbs]

Hi @Kal_Lam ,

There is a new problem arises with getting GPS location. Some enumerators can’t get the location and some have accuracy problems. We have checked the location “on” and permission to get the location with Kobo Collect. Please suggest me to solve this problem. Waiting for your quick response.

Thanks

[Kal_Lam]

@svrs.bbs, this post discussed previously could solve your issue:

Not getting Geo Point in android app

Hi @shamsur49, Welcome to the community! Have you tried downloading ActiveGPS from the Play Store and switching it on before collecting your data KoBoCollect android app. It should solve your issue. But please switch if off once you have collected your data as it should drain your battery if you keep them on while not required. Have a great day!