Submission counter mismatch

There are total of 459 submission but I can see only data of 455 submission. Can you help in this ? Thank you. I have attached screen shot of the data table for your reference.

@rshrestha_winrock, would you provide me the following through a private message so that we could have a closer look at it?

  • Username
  • Project name
  • Server

Hi @rshrestha_winrock, please note that this has been sorted :+1:

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Thank you. what was the issue ?? was it at my end ??I have similar problem another project. Should i share project name ??

Hi @rshrestha_winrock, this isn’t an issue on your end and happens sometimes when the submissions are out of sync between the two databases (MongoDB and Postgres). It is an issue that’s still to be addressed on our end. If you provide me with the other project name I can sync them :+1:

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