Submission Failed error message seen when trying to submit an edited form

aamra · August 18, 2021, 9:22am

Since the morning our teams having problems editing forms. they receive the below message when they try to upload the edited form.

I will send you a private message with one of the accounts that have the problem.

Best regards, Abd-Rabu

Kal_Lam · August 18, 2021, 10:42am

@aamra, could you try this on a different browser?

aamra · August 18, 2021, 11:00am

The issue is reported by several users. And users using Chrome.

Best, Abd-Rabu

Kal_Lam · August 19, 2021, 4:18am

@aamra, I could load the record when trying to edit them. FYR:

But maybe you could also follow the steps as outlined below to solve your issue if you are not able to load your records when trying to edit them:

This step should also solve your issue.

aamra · August 19, 2021, 9:27am

The issue was solved after the user’s log out and then logged in to their accounts.

Thanks for your usual support.
Abd-Rabu