Submission Issue


We are facing a challenge with our KoBo. We’ve received 600 submissions as the form stated. However, in the table page, the number of submissions is 591, and there are 9 forms missing.

How we can solve this issue, taking into consideration that these forms are critical for our work.
The attachment is a screenshot for the issue.

Thanks in advance.

@iyd, could you provide us the following information through a private message?

  • Username
  • Project name
  • Server

@iyd, we have fixed your issue. Could you kindly confirm it at your end?

Hi Kal,
Many thanks for your support, the issue is solved for this tool, We are facing similar issue with another tool, we will share it privately with you.

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@iyd, your issue should be solved by now. Would you mind confirming at your end?