Submission submitted using Weblink of KoBo toolbox but not appearing in database


One of our team member’s submission is not appearing in the Kobo database which is been submitted on 5th July 2021. In the account I could see 373 submission for the record but instead while downloading we could able see only 372 submission. I have attached the screenshot below.

Could you please help us on the same.

We will get back to you when we resolve this issue.

Hi @Parvathy_Sajith, please note that your submissions have been synced :+1:

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Thank you so much for the support