Survey link request account creation

Hi there.
I would like to do an online survey in “Country B” while I am in another “Country A”.

But I found that when I share the survey link to the outside, it requires that the person necessarily create a Kobocollect account.

How can I fix this.

Thanks for your help.

Welcome to the community, @BAC_BENIN! Could you also share a screenshot of the message seen when trying to fill up the survey link? The screenshot should help us troubleshoot your issue.

This is the message I get when the link is clicked.

it asks to connect with the identifiers. Whereas with the link normally you don’t need to have an account

Hi @BAC_BENIN can you check the following help article?

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Thanks for the help.

I found satisfaction by following the link