Survey link request account creation

User Support Data Collection
1

Hi there.
I would like to do an online survey in “Country B” while I am in another “Country A”.

But I found that when I share the survey link to the outside, it requires that the person necessarily create a Kobocollect account.

How can I fix this.

Thanks for your help.

2

Welcome to the community, @BAC_BENIN! Could you also share a screenshot of the message seen when trying to fill up the survey link? The screenshot should help us troubleshoot your issue.

3

This is the message I get when the link is clicked.

it asks to connect with the identifiers. Whereas with the link normally you don’t need to have an account

IMG-20220923-WA0004
IMG-20220923-WA0004498×1080 27.6 KB

4

Hi @BAC_BENIN can you check the following help article?

https://support.kobotoolbox.org/managing_permissions.html#requiring-passwords-for-accessing-enketo-web-forms

1 Like
5

Thanks for the help.

I found satisfaction by following the link

2 Likes