I have had a synchronous web export of my Kobo form working form some months. I am now either getting an error 404 when trying to connect to the URL or the following message trying to get the tables from the source:
URL is (https://kf.kobotoolbox.org/api/v2/assets/aQWVhwoesiE4QFEf6HqdLd/export-settings/esSjyksjF2VBGyMDHttg8Ey/data.xlsx)
Connects: Then gives message: Web.Contents failed to get contents from
Alternatively I am just getting 404 (URL not found)
For my second form I am getting the 404 not found message - it has never connected URL:
When I put the URL into my browser - the link correctly generates the downloaded spreadsheet - so it exists
Welcome to the community, @lindsayg! Could you also check to see if the project is still on the server?
@lindsayg, alongside Kal’s suggestion, did you activate the “Require authentication to see forms and submit data” option?
Yes the project is on the server – I check the Project daily
The synchronous data down load has been working fine up to this point – nothing has changed in the security settings.
The issue has resolved - I set “Anyone can view submissions made to this form” on. Must have been an authentication issue