System problems when chaging the name of the field

When I changed the name of a question, the whole information of that question was deleted. I entered the data again in that question and when I downloaded the whole questionaire, the information is in blank again.

Welcome to the community, @Mikeyykira1234! This support article Recovering Data From Previous Form Versions should help you solve your issue.

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Hi, thanks a lot for the article but I yesterday I discover that changing the name of the field is not the only problem, I am trying to do some changes and correct some mistakes in the surveys, but the changes are not been exported anymore, when I try to export the data a lot of information in lost, although I can see the changes in the table in the kobotoolbox web page. Is there a way to repair this??. Thanks a lot for any information.

Pamela Estevez

@Mikeyykira1234, could you provide more details on this?