I redeployed an updated fromulaire on our kobotollbox platform, but the field users when they fill in the form some variables do not display their filled data
Welcome to the community @seidoumaiga! Could you also let us know the mode of data collection (
KoBoCollect android app or
Enketo) used by your team in the field?
Without a clear knowledge of the changes you had made in the forms, it is not easy to know which fields you had omitted or added on the most recent deployment. I would suggest that you have a look at the XLSforms that you had generated from the different deployments and determine if the data blanks you are seeing are definitely a system issue or they are design issue from the differences you will have observed.
users in the field mostly use kobo collect and sometimes Enketo to collect data.
I also tried to send the data by kobo collect but the data concerning some variables does not reach the server. I send you the XLSform file of the attached formvaccination_test.xlsx (21.7 KB)
Could you be specific on which information are not visible?
Do you see missing data even while downloading your data in xls format?