I posted an issue on this forum some months ago but I hope someone can respond to my query this time around.
We have a deployed questionnaire on KoBoToolbox where enumerators complete this questionnaire with participants over the phone. It has been deployed since June. There are some text box responses but when text answers are provided they cause errors with the data download.
If a capital letter, a space or 999 is entered into the text box the data splits across 2 rows in the exported csv file. Why would these particular text characters cause this to happen?
The variable it splits on is meds_other_fu with the response entered as 999.
Maybe we are missing something in our form for text questions but it seems like a strange thing to happen,