Hello everyone,
I trust you are well. I am trying to clone my survey.
I followed my usual process of going to FORM settings then clicking on the three dots which show the Clone this Project option.
However when I click on this option, nothing happens.
This survey is on its first version, so I tried on other surveys which I have. Weirdly I can clone surveys with multiple versions.
I am using the Global Server.
Thank you in advance for assistance
@BonaSifiwe, I just cloned the project (on the Global Server) and did not have any issues with it. Maybe try to explain your issue if you still have issues cloning your project.
The issue is still persisting on my end.
The Clone option is there but not working.
Usually, there would be a pop-up where I can rename the new cloned survey immediately after clicking on the clone option. However, that is not working.
This is only happening to a project with a single version. For ones with multiple versions, there are no issues with cloning.
@BonaSifiwe, I had no issues cloning a project under the Global Server. Would you mind trying to download your project as XLSForm and then validate it against the online validator to see if there are any issues?
I am also facing this issue. In fact, no option is working from these three dots. Even I am not able to signout from the account.
Welcome back to the community, @Lannyc!
Could you please let us know which server you are using? Could you also try the same in a different browser to see how it behaves?
Hi @Kal_Lam,
The cloning option has started working now. However, other options such as downloading XLS, XLM, log out are still now working.
I am using the following server - https://kf.kobotoolbox.org/
@Lannyc, please be informed that there should be no such issues at the server level. Could you let us know the OS and browser you are using? Could you change your PC or browser to see how it behaves?
