Dear Sir, @Kal_Lam
I have been trying for two days but the data is not downloading, you are requested to try to fix this problem. The photo of the problem that is coming is given below
@Kal_Lam Sir please hurry up
Welcome back to the community, @spsmedia! Could you also let us know the server you are using?
Dear KoboToolbox Support Team,
I hope this message finds you well.
I am currently facing an issue while accessing the “Data” tab in one of my projects on KoboToolbox. Whenever I try to view the data, I receive the following error:
“Oops! Something went wrong on our end. Response details: 502 error”
This issue has been occurring since [mention time, e.g., “this morning” or “the last few hours”]. I have tried the following steps but the issue still persists:
- Cleared browser cache
- Tried using incognito mode
- Switched internet networks
- Logged out and logged back in
Despite these steps, the same error message continues to appear.
I have attached a screenshot of the error for your reference. Kindly look into the issue and advise me on how it can be resolved.
KoboToolbox Error code 502
Do whatever you want but you should show the data
