There was an error loading Enketo. Enketo error: Too Many Requests

User Support Data Collection
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1

Good morning, everyone,
Today I was working on the various data collected, but as I started to edit the data, I got this message: There was an error loading Enketo.

Enketo error: Too Many Requests

Furthermore, when I clicked on the individual interviews to edit them, the message appeared

An error occurred while loading the form. Please do not edit this record until it is resolved

Please contattaresupport@kobotoolbox.org with the link to the page and the error message:

Request to https://eu.kobotoolbox.org/api/v2/asset_snapshots/sDCpzGgwwy8SA6MmCyZFXt/formList?formID=sDCpzGgwwy8SA6MmCyZFXt failed.

What should I do? Thank you

2

Welcome to the community, @cifaetsdjibouti! Are you still getting this issue? If yes, kindly confirm and we could troubleshoot the issue for you.

3

Hi everybody,

The problem is solved. Thanks so much

1 Like
4

@cifaetsdjibouti, thank you for confirming!