"There was an error loading Enketo" when trying to edit a record, but not others

Hi,

I have a form with around 800 records. I have been correcting few of them manually, by clicking on the “pencil” in either the table view or the individual preview. All works well, except for one particular record for which I get the error “There was an error loading Enketo”.

Similar posts (but not exactly the same, I think) suggested trying with Chrome. I have tried Chrome and Firefox and neither seem to work.

It is only one record, but I truly need to edit it. I may actually fill it again from scratch if this is not corrected, but I wanted to report it because I think it is strange that only one record is giving this error.

Thanks.

Alicia

@amastretta, could you share a screenshot of the error message? Could you also let us know the server you are using?

Non-Humanitarian Server

Thanks

Hi @Kal_Lam any news regarding this, please? :slight_smile: