Hi
I am trying to connect my Excel to my Kobo dataset. I tested this method with demo data and it worked well. Now when I try with new data in a new Excel, I get an error message in Excel saying:
“Unable to connect”
We encountered an error while trying to connect. Details: “Web.contents failed to get contents from ‘https://xxxxxxx’ (404): Not Found”.
I followed the instructions from the great online tutorials. I got the synchronous exports URL from the ‘KoboToolbox Form Building API’. (if I paste this into the browser the data downloads’.
However when in Excel I go to Data - Get data - From other sources - from web - and paste the URL I get the error above.
Please can someone assist?
Thank you very much in advance!
Welcome to the community, @karenvdw! Could you also let us know the sever you are using? Are you using one of our public servers or are you on a private server?
