Unable to deploy form. Server Error (500)

I am trying to deploy my created form but I am unable to do due to a server error which says server error (500). (below is the image of the error)
can anyone please help?

I also tried downloading an xlsform file of the project but the same error occurs while doing so. (below is the image of the error)


@Kal_Lam can you help?

Hi @mhboffice,

The error message is due to the syntax error within your survey form. If you still face the issue please feel free to inbox me your user name in a private message. I would try to fix it out for you.

HAVE a GREAT DAY!

Hi @mhboffice,

Would you mind having a look at the survey project. It has already been successfully deployed. Please let me know if the issue still persists!

HAVE a GREAT DAY!

Hello @Kal_Lam,
So the form I am trying to deploy is named as ‘Wayatafakkaroon - Phase 5 (with Validation)’
the currently deployed form has a different data validation code in the second question (ITS ID).
Please help me through this.

1 Like

Hi @mhboffice,

Hope the issue has been resolved!

HAVE a GREAT DAY!

Hello @Kal_Lam - I am also having this problem. I think it may be because I added a geotag - the point question. After doing so, I was unable to deploy. I’m building directly on the kobotoolbox.org site - not using an Excel.

Even after removing the geo tag, now my form will not load. Any ideas?

Hi @mmay,

Could you provide us your user name, project name in a private message so that we could have a look at our end.

Have a great day!

Please assist. I cant seem to upload the form for your review

Welcome to the community, @mohcczimbabwe! Do you still have the issue? If yes, could you let us know the server you are using? This should be helpful in troubleshooting!

I am also facing the same problem. Please assist

Welcome to the community, @agro_phalombe24_me! Have you validated your XLSForm through this online validator? The online validator should help you identify syntax issues if any present that is affecting your deployment.

I have this problem sometimes too. To quickly help me find syntax errors, I download the survey in XLS.

  1. Upload it to CHATGPT and it finds the syntax error/s in a few seconds (though the free version runs out very quickly).
  2. Deepseek also works but you cannot upload the XLS (copy and paste instead) and the free version has no usage restrictions. It is also a bit more “educational” in terms of explanations of how errors can occur, if this interests you.
  3. Also use the online validator, as already mentioned in this thread - XLSForm Online v2.x](ODK - XLSForm Online - also helps.