Unable to download client unique IDs

When downloading exports, client ID and Group ID are not being exported. They are very important unique identifiers. They are also not searchable for some reason. How can I enable exports to bring these columns as well?


@shehryar46, would you mind sharing a screenshot of these 2 variables from your XLSForm? This would understand if it’s a variable you created.

Did you check that all variables are included in the (advanced) export settings?

Can you also provide a screenshot of the relevant Excel export (headers and cells), please?

Its not an option in the advanced export for some reason

Screenshot xls form

Screenshot from export

Hi @Kal_Lam any clarity here?

We don’t have a way to match these clients if we can’t export the unique ids

Hi Team, would really like some assistance on this if possible