Unable to download data from a specific form using the KoboExtractor library

User Support API
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1

I have multiple forms deployed on the KoboToolbox platform, and I can download data from most of them using the KoboExtractor library. However, there is one form for which I encounter an issue. When I execute the code kobo.get_data(loan_uid) , I receive the following feedback: {‘detail’: ‘The specified asset has not been deployed’}. This feedback is surprising because the form is deployed, and it contains data that should be downloadable.

I would appreciate any help in resolving this issue. Thank you.

2

Welcome to the community, @vsla_backend! Can you download data from the UI for that project or other projects?

3

Hi @Kal_Lam
Yes, I can download data from the project using the UI. However for the system we have, it’s designed to use KoboExtractor to get the data, clean and use for other processes for every specified time interval. Downloading using the UI and not the API defeats the purpose of the automation system.