Unable to download data

Am trying to download data but am currently getting an error messages. Similarly, an error message occurs when I try to map the data in kobo. This is the message am getting in both cases {“detail”:“Not found.”}

Thanks

Hi @samkirichu,

Welcome to the community! Could you kindly please provide the following information through a private message as outlined here so that we could have a closer look at your case:

  • Username
  • Project name
  • Server you are using (OCHA or HHI)

Have a great day!

Hello,

Username: xxxxxx
Project: Afikepo Project - Care Groups Mapping
Server: OCHA

Thanks

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Hello,

The following are the details

Username: xxxxxxx
Project: Afikepo Project - Care Groups Mapping
Server: HHI

Hi @samkirichu,

Kindly please be informed that you are not able to download the data as you only have access to view and edit the form. FYI:

If you wish to download the data at your end kindly please request the admin user to provide you the appropriate access as outlined in the support article Managing Permissions.

Have a great day!

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Thanks alot for the swift response

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