Hello altruists,
I have developed my questionnaire using the Enketo Grid Theme of Kobo toolbox. However, I am facing a problem with showing search location in mobile. While I use it in the computer, the location displays as its correct form. However, on mobile, it did not show correctly, in particular, no Latitude and longitude data was shown.
This is how displayed in mobile.
Hi @Kal_Lam Thank you for your quick response. I used matrix questions so it will not work in other themes. Within grid theme, any way to fix the issue?
It seems like the issue is with the display size of your device. Try the same (with grid-theme and without the same) in a device that has a larger display, and it should show you as desired.
@Kal_Lam the issue is map is displayed but no option to click and no Lat, lon displayed to get location data in mobile. However, in computer, there is no such issue, works perfectly.
@Kal_Lam Hi, I got a new issue, Previous issue is solved somehow. When I enter into the questionnaire link from facebook messenger, the map is not displayed on mobile (like the previous issue) but when I entered from LinkedIn or email the map is displayed as desired. How do I solve this issue?
Our majority of respondents use Facebook messenger.
