Unable to modify a record

I designed a questionnaire about KOBO. I am currently testing it. I saved the online questionnaire as a draft but it doesn’t allow me editing the “draft” of my responses.
I get this message below.
Please ask for your support to resolve this. Because I plan to launch the survey in two weeks and this functionality is very important.

Thank you in advance for your help.
Here is the link to the questionnaire.


Can you send the XLS version of your form so that we look at it?


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Thanks so much for the prompt reply. It seems that new users cannot submit files.

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Thanks for your prompt reply Stephane!

Here is the document.



Health Facility Assessment- HFAok.xls.xlsx (298 KB)

What is the error that these new users are facing.