Unable to modify a record

I designed a questionnaire about KOBO. I am currently testing it. I saved the online questionnaire as a draft but it doesn’t allow me editing the “draft” of my responses.
I get this message below.
Please ask for your support to resolve this. Because I plan to launch the survey in two weeks and this functionality is very important.

Thank you in advance for your help.
Here is the link to the questionnaire.

https://ee.humanitarianresponse.info/x/8piEvHbp

Hi,
Can you send the XLS version of your form so that we look at it?

Stephane

1 Like

Thanks so much for the prompt reply. It seems that new users cannot submit files.

1 Like

Thanks for your prompt reply Stephane!

Here is the document.

Best

Nemdia

Health Facility Assessment- HFAok.xls.xlsx (298 KB)

Hi,
What is the error that these new users are facing.

Stephane