Unable to resolve host "KC.humanitarianresponse.info": No address associated with the host name

User Support Data Collection
,
1

Hello,

Our enumerators are facing the problem in uploading the forms.
Download result is as under:
<<File - name>>: Unable to resolve host “KC.humanitarianresponse.info”: No address associated with the hostname

Please help me in resolving this issue.

Thank you
Seema

WhatsApp Image 2021-07-26 at 2.54.22 PM
WhatsApp Image 2021-07-26 at 2.54.22 PM540×1200 83 KB

2

Could you share with us a screenshot of the General Settings>Server from your Collect android app?

3

Thank you for the quick revert. I will share it soon.

1 Like