Unable to view survey on kobo collect but they are visible kobo kpi web

[Mdkhamru]

Hello Team

1. After doing a bulk upload like 1000 users to survey users not able to log in, After password reset they are able to log in kobo collect

2. the problem here still exists most of the users are not able to view the survey on kobo collect

Uploading users in bulk in Django

Hi @djole, Lets assume you have some projects already created and are wanting to create users and give them permissions to particular projects. You could create a spreadsheet with the following structure for creating new users (let’s call it users.csv): username first_name last_name email johndoe John Doe johndoe@gmail.com … … … … And a second sheet with your projects and permissions for each user (let’s call it permissions.csv): username project_uid permission johndoe qW…

[Kal_Lam]

@Mdkhamru, maybe you will need to configure your Collect android app as outlined in the support article:

Recently Updated Support Article: Collecting Data with KoBoCollect on Android

Dear All, Would like to inform you that we have recently updated our support article Collecting Data with KoBoCollect on Android. [image] Please visit our Help Center Page to learn more about other support articles. [image]

[Mdkhamru]

Hello @Kal_Lam

i had made right configuration but this about script

[Kal_Lam]

Would you also mind changing the password for the user and start a fresh configuration?

[Mdkhamru]

ya i did but this time ,when i assigned two surveys to user

i am able to only one and other one is published as well and i had shared the same permissions still user is not able to see second survey

[Mdkhamru]

Hello Kal_Lam

when I am executing bulk command in self hosted server is not able to handle the load of the script

Solution:

1. restarted docker for every bulk operation
2. if we have a good server configuration above step is not needed

[Kal_Lam]

Thank you @Mdkhamru for sharing the solution with the entire community! This should be very helpful!