A team member is trying to upload KoBo forms to the server from her tablet. She is receiving an error message that I have never seen before. Can anyone identify what this is? Thanks, Blake [WhatsApp Image 2021-05-21 at 3.39.47 PM]

@beyond_bias , could you check out the following: The date and time of the device is distorted The device has both KoBoCollect android app and ODK Collect android app installed If yes, could you please fix them as follows: If the date and time of the device are distorted, please fix them. If the…

"Unacceptable certificate" error

User Support Data Collection

Kal_Lam May 24, 2021, 4:35pm 4

Is your KoBoCollect android app's configuration OK? Maybe this support article should help you verify if they are wrongly configured: