Hi community. Why is it that every time I attempt to view or edit a submission for a certain project, the page fails to load?
@hm11, do you see this even when you change your browser? Would you mind trying
Firefox to see how it behaves? Please let us know what happens!
Hi @hm11, if you have a very large form it can sometimes take a long time to load. It can also be the case that the resources of your computer are limited.
hi @Kal_Lam , yes I have already tried using Chrome and Firefox and still have same issue
hello @Josh , would you mind testing the survey on your end to further check on this issue? or if this is indeed computer resources-related, do you have any recommendations on the minimum specs for us to not encounter this regardless of the form size that we create?
Hi @hm11, can you please send me the following details in a private message so I can test it on my end:
- server (humanitarian/non-humanitarian)
- project name
hi @Josh . kindly assist in setting up a private message as mine is currently not working. thank you so much