Hello Kobo community, I use enketo, when loading there is an unresponsive notification page, as shown below. What could be the cause? internet connection or because of complex validation criteria?
Kind regards
Could you kindly provide us with additional information on the following which would help us troubleshoot your issue:
- Browser you are using
- Server you are using
- Total number of questions available in the survey sheet and the total number of choices available in the choices sheet
Chrome,
server : https://kf.kobotoolbox.org
Total 1426 questions
Thanks @Kal_Lam
@akoh, this could be an issue with the total number of questions. Try splitting your questions into 2 survey projects and see if it solves the issue.
Hi @akoh
Did you try another browser?
Stephane
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Yes, I have tried it with Mozilla and the others, the results are the same
@akoh, have you tried splitting your questions into 2 survey project?
Unfortunately, the questionnaire cannot be separated into two, because the questions are interrelated.
I thought maybe because that was the reason why became unresponsive
@akoh
Try to run this on a computer with more RAM and see if that works.
A large number of questions will be more demanding on the system resources.
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@ks_1 thanks for your advice
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